Are our dice handmade?

All our dice are sourced from a trusted dice wholesaler who manufacture the dice for us. We work with them closely to guarantee the standard and quality of all the dice that we sell.

Why are our dice cheaper here than on our shop on Etsy?

As Etsy is a third party marketplace they charge all sorts of fees to list our products there. By buying your dice direct from us here on our own website, we don't have the same fees to pay which means we can charge less for the dice we sell on here.

Can I add gift bags and custom tags to my dice?

Yes! We have an option to add an eco friendly dice gift bag and a personalised kraft tag, just add them to your order and leave a note at the checkout page with the design and message you would like. If you forget to leave us a note you can drop us a email or use the contact form to let us know (just include your order number)

How do digital gift cards work?

Once you have purchased a digital gift card, a code will be emailed to you which can be used on this website at checkout to purchase items. Please note there is currently no way to send this directly to a recipient so you will have to forward the email code to them yourself.

How do I check the remaining balance on my gift card?

Drop us a message through our contact form or chat button and we can email you your gift card balance.
How long do gift cards last?
The digital cards will expire 2 years after purchase.

Is our packaging recyclable?

We use recycled, recyclable and biodegradable padded envelopes for almost all of our dice orders. The purple mailing bags we use are made from 30% recycled plastic and can also be recycled. The plastic cello bags we use can be recycled with other plastic bags in places such as supermarkets, please check with your local authority.

Germany - Verpackungsgesetz (LUCID Packaging Register)

In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

Our company Luffleberry is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE3232186995810. Our Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumer please ensure that all received packaging is disposed of in the right recycling containers.